JMT-659914 Electric Gooseneck Kettle - Fast Boiling Stainless Steel Kettle for Pour Over Coffee & Tea

If you buy items from Joyormall.com in the United States, you have 60 months to request repairs or replacement if any product turns out to be faulty or are not as advertised. During the warranty period if any product is found to have a manufacturer defect, we will repair or replace the defective part(s). If a product cannot be repaired or replaced within a reasonable time, you can request a refund or price reduction. We are confident that our products are of great quality and even better value. However, if upon receiving and inspecting your item you decide that you want to return it, you will have 30 days as of the date of shipment arrival to return it for a refund minus the shipping cost.

*The 24 months warranty period starts from the date your goods are delivered and you must inform the seller of any issue encountered with one of our products within 30 days of discovering the issue.

We are confident that our products are of great quality and even better value. However, if upon receiving and inspecting your item you decide that you want to return it, you will have 30 days as of the date of shipment arrival to return it for a refund minus the shipping cost. Any additional fees associated with a purchase transaction will be deducted from the amount of the refund.

The 180 Days Purchase Protection protects the buyer if an item purchased has not been shipped or if a shipped item is significantly not as described by the seller. The 180 Days Purchase Protection covers all purchases and payments made through our website. If you don't receive the item that you ordered, or it shows up significantly different from its description, you may qualify for Purchase Protection, and we'll reimburse you for the full purchase price plus any original shipping costs, subject to terms and limitations. If you are charged for a transaction that you didn't make, let us know within 60 days, and we've got you covered.

Joyormall.com support is here to help answer questions about us and our products. We offer a variety of options and resources to help you find the answers you are looking for. Our knowledge base will provide you with answers to our most frequently asked questions.

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